Why Computer Remote Support?

The reason that remote computer support is so useful is that it allows you to repair your computer without having to travel or let anyone in your home. This makes it quicker and easier for you and means less hassle in general. At the same time though it makes the process quicker as you don't need to wait for someone to be available to come round nor travel the distance yourself.
Remote computer support has other benefits too though. For instance it means that you will learn more about the problem and how to deal with it in future. This is because you will be the one carrying out the process - the tech support will just be guiding you. This means that if it happens again in future you will be more likely to handle the problem yourself quickly and easily.
Remote computer support is also more useful for the kind of small problem or question that doesn't quite require PC repair. If you have a small niggle then just calling someone up to ask about it is far preferable than having to drive a long way or to get someone to come around and it can feel embarrassing to do these things if the problem doesn't warrant that level of attention.